Terms & Conditions

Welcome to Dr. Harsha’s – Skin, Hair & Gynaecology Clinic (“Clinic”, “we”, “our”, “us”).
These Terms & Conditions govern your use of our website, services, consultations, treatments, communication channels, and any interaction with our clinic—online or offline.

By accessing our website, booking an appointment, contacting us, or availing any service, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our services.

Nature of Medical Services

  • The clinic provides medical consultation, diagnostic guidance, and treatment related to skin, hair, and gynaecological health.
  • All treatments are personalized medical procedures, based on individual conditions, medical history, and clinical assessment.
  • Results may vary from patient to patient. No medical treatment guarantees fixed or permanent results.

Website Information Disclaimer

  • Information on this website is provided for general awareness and educational purposes only.
  • Website content does not replace a physical medical consultation.
  • Any decision based solely on website information is taken at the user’s own risk.

Appointment Booking & Consultation

  • Appointments may be booked via website forms, WhatsApp, phone calls, or in person.
  • Appointment slots are subject to availability.
  • Delays may occur due to medical emergencies or extended consultations.

Appointment Rescheduling & Cancellation

  • Patients are requested to inform the clinic in advance if they need to reschedule or cancel an appointment.
  • Late cancellations or no-shows may result in:
  • Loss of appointment priority
  • Non-refund of consultation or booking charges (if applicable)

Fees, Payments & Charges

  • Consultation fees, procedure charges, and treatment costs will be communicated prior to treatment.
  • Prices may vary depending on treatment complexity, duration, or patient condition.
  • The clinic reserves the right to revise pricing without prior notice.

Refund & Cancellation Policy

  • Consultation fees are non-refundable once the consultation is conducted.
  • Treatment or procedure fees are non-refundable once treatment has started.
  • Refunds, if applicable, are handled at the sole discretion of the clinic and only in exceptional cases.

Medical Results & Expectations

Medical treatments are based on science, experience, and individual response.

Outcomes depend on:

  • Patient’s medical condition
  • Lifestyle
  • Body response
  • Compliance with prescribed after-care
  • No assurance or guarantee of specific results is given.

Advertisements, Promotions & Marketing Claims

  • Images, videos, reels, testimonials, and advertisements shown on any platform are for educational and awareness purposes.
  • Promotional content should not be interpreted as guaranteed outcomes.
  • Advertisements comply with platform and healthcare guidelines.

Patient Photos, Videos & Media Usage

  • Patient images, videos, or treatment reels are used only after obtaining explicit consent.
  • Consent may be written, digital, or recorded.
  • Face masking or anonymity may be applied based on patient preference.
  • Patients may withdraw consent; however, previously published content may not always be removable immediately.

WhatsApp, Calls & Communication

Communication may occur via WhatsApp, phone calls, SMS, or email.

Calls may be recorded for:

  • Quality assurance
  • Training
  • Documentation
  • Legal compliance

By continuing communication, you consent to such recording.

CRM, Automation & Data Handling

  • The clinic uses CRM and automation tools to manage appointments, follow-ups, and communication.
  • Access to such systems is limited to authorized staff only.
  • Patient data is handled in accordance with applicable data protection laws.

Patient Responsibilities

Patients agree to:

  • Provide accurate and complete medical information
  • Disclose allergies, ongoing treatments, or medical conditions
  • Follow prescribed treatment plans and after-care instructions
  • Maintain respectful behavior with staff and doctors
  • Failure to do so may impact treatment outcomes.

Refusal or Discontinuation of Services

The clinic reserves the right to: Refuse treatment

Discontinue services in cases of:

  • Non-compliance with medical advice
  • Abusive or inappropriate behavior
  • Medical contraindications
  • Safety or ethical concerns

Limitation of Liability

The clinic shall not be liable for:

  • Adverse outcomes due to incomplete or incorrect patient information
  • Non-compliance with medical advice
  • Natural or individual medical variations
  • The clinic’s liability is limited to the extent permitted by Indian law.

Third-Party Services

  • Payments, diagnostics, messaging platforms, and advertisements may involve third-party service providers.
  • The clinic is not responsible for the actions, policies, or failures of such third parties.

Intellectual Property Rights

  • All website content, text, images, graphics, logos, and videos are the property of the clinic.
  • Unauthorized copying, reproduction, or misuse is prohibited.

Children & Minors

  • Treatments involving minors require consent from a parent or legal guardian.
  • The clinic does not provide independent consent-based services to minors without guardian approval.

Modifications to Terms

  • The clinic reserves the right to modify these Terms & Conditions at any time.
  • Updated terms will be posted on this page with a revised effective date.

Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts located in India.